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  • Home Member Portal Resources Reaching out for help

Reaching out for help

Practical information to help you access professional assistance when you need it. This section clearly explains how to access help and counselling through private, public and community avenues.

Coping in difficult times – supporting others and self-care strategies

We all know that sometimes life can present us with challenges – both unanticipated and inevitable. Significant events such as the breakdown of an intimate relationship, the onset of serious illness for yourself or someone close, a serious accident or the death of someone close are understood to be experiences that are difficult to cope with.

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Contact one or more of the free or low-cost reputable community-based services

We are fortunate in Australia to have many community-based organisations that provide quality help for those in need at no cost or for a minimal fee.

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Access help through your company provided Employee Assistance Program (EAP)

An Employee Assistance Program (EAP) is a company provided and paid for service that some organisations provide to their employees.

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Engage a psychologist or counsellor privately on a fee for service basis

You may decide you would like to engage a psychologist or counsellor privately. This means that you can search and find a psychologist or counsellor of your choosing and pay them directly.

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Access free counselling by a registered psychologist through the Australian Medicare System

The Australian Government has approved rebates for Psychologist services under Medicare though the Better Outcomes for Mental Health Scheme.

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